Most operational decisions in Business Central environments take 2–3 days — buried across systems, approval chains, and weekly ops calls. OpsGrid brings that down to 1–2 hours. It automatically surfaces what matters, recommends the right action with full BC context, and executes safely — with human approval, in Microsoft Teams. No new login. No new dashboard. Nothing posts to BC without explicit approval.
76% of organisations that embed AI into a formal decision governance model report 25%+ operational improvement — Hackett Group, 2026 Supply Chain Key Issues Study. OpsGrid is that governance model for Dynamics 365 Business Central.
"Not every AI system should be allowed to operate near physical or financial consequence. The closer AI gets to execution, the greater the need for context, governance, and human oversight." — ARC Advisory Group, Supply Chain Decision Intelligence, 2026. OpsGrid's approval-before-write architecture was built for exactly this constraint.
Read: Decision Infrastructure vs. Decision Intelligence — what makes them different →OpsGrid is decision infrastructure for Business Central — the layer that reduces operational decision latency from days to hours. Built on the architecture we've described in our unify-data pillar guide and proven in our conversational-AI deployments. Three actions, one experience: surface what matters, recommend the response, execute it safely.
The decision routing architecture behind OpsGrid is already running. AskOps is a live bespoke deployment for a mid-market manufacturer — conversational operations on a custom ERP, built on the same signal-surface-approve architecture. OpsGrid brings that to Dynamics 365 Business Central as a productized platform with proactive monitoring and Teams-native approval flows.
Two of fifteen-plus card types — ranked by cost impact, surfaced into the channel where your ops team already lives.
Coming soon
A walkthrough of OpsGrid deployed against a real Business Central environment — live alerts, conversational queries, and the human approval flow. No slides.
BC is the system of record for thousands of mid-market manufacturers, distributors, and operators. The data is there. The reports exist. And yet operational decisions still happen in spreadsheets, email threads, and the weekly ops call — because the cost of pulling the right view, framing the right question, and getting a decision in front of the right person is still measured in days, not hours.
OpsGrid eliminates that cost. It's purpose-built for the BC schema, the BC permission model, and the workflows BC implementers already understand. Not a generic ERP layer. Not a Power BI re-skin. The first decision infrastructure platform engineered specifically for Dynamics 365 Business Central — so your investment finally delivers the operational return it was always supposed to.
OpsGrid is a decision intelligence layer for Dynamics 365 Business Central, currently in active beta with a focused group of mid-market manufacturers and distributors.
OpsGrid monitors Business Central for operational signals — stockout risk, overdue purchase orders, production delays — and surfaces ranked recommendations into Microsoft Teams as actionable cards. Human approval required before any write to BC.
Designed for mid-market manufacturers and distributors on Dynamics 365 Business Central who need to close the gap between AI recommendations and operational decisions.
AskOps is our conversational ERP layer for SAP, NetSuite, Dynamics 365, Odoo, and custom systems — the same natural language query architecture, deployed for any ERP.
OpsGrid is in active beta with manufacturing, distribution, and logistics operators on Dynamics 365 Business Central. We start with a free Decision Latency Audit — we map exactly where your BC data is getting stuck and what it's costing you. No slides. No obligation. Just a number.
Apply for beta access →Thinking on decision infrastructure, AI in operations, and Dynamics 365 BC — from the IntelliConnectQ team.