For Ops Heads & Plant Managers

Your team shouldn't have to open the ERP to know what's wrong.

OpsGrid monitors Business Central continuously and surfaces ranked decisions — stockout risk, overdue POs, production at-risk — directly into Microsoft Teams. Your team reads a card, approves an action, and moves on. No new tool. No retraining. Nothing posts to BC without their sign-off.

See OpsGrid in action → Book a 60-min call

The daily reality

Three things slowing your ops team down right now.

Not a strategy problem. Not a people problem. A systems problem — and one with a specific fix.

Escalation instead of execution

Every question your team can't answer in 30 seconds becomes a meeting request. Leaders spend their day answering queries that should resolve themselves.

Answers take 2–3 days

The data is in BC. But getting to it means navigation, exports, emails, and the weekly ops call. By then, the window to act has passed.

AI pilots that changed nothing operationally

Impressive demos, zero operational change. Six months in, the team is still running on gut feel, email chains, and last week's spreadsheet.

How OpsGrid works

Three steps. Your team is already at step three.

OpsGrid does the heavy lifting before anyone on your team sees anything. By the time a decision arrives in Teams, it's already ranked, costed, and ready to action.

BC monitors 24/7

OpsGrid continuously watches Business Central — stockout risk, overdue POs, production gaps, budget breaches. Ranked by cost impact, not by who shouted loudest.

Actionable card in Teams

The decision surfaces as a structured card in the Teams channel you choose — with the context, cost, and recommended action already attached. No login required.

Approve, reject, or escalate

One button. The action routes back to BC — or doesn't. Nothing posts without explicit human sign-off. Every action is logged to an audit channel.

What changes on day one

Four things your team will notice immediately.

No new dashboard to check

OpsGrid delivers to Microsoft Teams — where your team already spends their day. There is no separate portal, no new URL to bookmark, no new login to remember.

No training beyond reading a Teams message

If your team can read a Teams card and click a button, they can use OpsGrid. No onboarding sessions. No documentation. Literally zero new skills required.

Conversational queries in plain English

Team members can ask anything — "What's the status of SO-4721?" or "Which POs are overdue?" — and get a live answer from BC in seconds. No navigation, no exports.

Full audit trail from day one

Every decision surfaced, every approval given, every action taken — logged automatically. Your audit trail is built as a side-effect of normal operations.

Real results

What ops teams see after 30 days.

Modelled on live Business Central deployments in manufacturing and distribution. Not projections — outcomes from real operational environments.

Decision infrastructure in production

Mid-market manufacturer, Dynamics 365 Business Central, 2-week deployment.

60×

Faster decisions
2.3 days → 1.2 hours

85%

Fewer stockout incidents
20/month → 3/month

80%

Expedite cost reduction
within 90 days

BC writes without
human approval

Common questions

What ops heads ask us first.

Does my team need to learn a new system to use OpsGrid?

No. OpsGrid delivers decisions as cards in Microsoft Teams — where your team already works. There is no new dashboard, no new login, and no training required beyond reading a Teams message.

What does OpsGrid need access to in Business Central?

OpsGrid connects to Business Central using your existing BC API credentials. It reads operational data — purchase orders, inventory, production, sales — and uses the BC permission model you already have in place. No data is extracted to an external system.

How long does deployment take?

Two weeks from kickoff to live. Week one covers BC connection and decision type configuration. Week two covers Teams integration and approval routing. Your team is using it within 14 days.

Can it work with our existing Teams setup?

Yes. OpsGrid connects to your existing Teams tenant via webhook. No new infrastructure is required. Decisions are delivered to the channels and users you specify during configuration.

What if it doesn't deliver ROI in 30 days?

We offer a 30-day ROI guarantee — measurable results within 30 days of go-live or we refund 50% of the implementation cost. No ambiguity about what counts: we agree the metric at the start.